Refund Policy

Last updated: 23 July 2026

One payment, nothing recurring

VectorMe is a single one-off purchase. There is no subscription, so there is nothing to cancel and nothing that can renew against your card.

Payments are processed by Paddle, our merchant of record, and refunds are issued by Paddle in line with their Buyer Terms.
If something is wrong, for example you were charged twice, or the product does not work and support could not fix it, contact us at support@vectorme.net with your receipt, or use the "need help" link on your Paddle receipt email. We handle legitimate refund requests promptly and do not argue about honest mistakes.
Consumers in the UK/EU may have a statutory 14-day right of withdrawal for digital purchases; where it applies, it is honoured through Paddle. Nothing in this policy limits your statutory rights.
Within 14 days of purchase we will refund on request, whatever the reason. Beyond that, get in touch anyway and we will look at it.

Approved refunds are returned to your original payment method by Paddle, typically within 5–10 business days depending on your bank.

support@vectorme.net — include the email you used at checkout.